Shipping policy
Shipping Policy
Grandma's Village Market
Last updated: November 10, 2026
We currently ship to addresses in the United States only.
Processing time
Orders are typically processed in 1–3 business days after you place them (weekends and U.S. holidays excluded). You'll receive an email confirmation when we receive your order, and another email with tracking information when it ships. Please allow 24–48 hours after the tracking email for the carrier to show movement.
Delivery time
Most products are fulfilled from overseas warehouses (including warehouses in China) through our supplier, CJdropshipping. After an order ships, delivery to U.S. addresses is typically 6–14 business days. These are estimates, not guarantees. Weather, carrier delays, and customs processing can add time.
We are a dropshipping shop: we don't keep this inventory in a local warehouse. Your package may ship directly from a supplier.
Christmas delivery cutoff
Order by December 4, 2026 if you need your order for Christmas.
Orders placed after December 4 may still arrive before Christmas, but we cannot guarantee holiday delivery after that date. If you're shopping close to the cutoff, order earlier rather than later — overseas transit is the main source of delay.
Shipping rates (United States)
Checkout shows the exact shipping cost before you pay. Current U.S. rates are:
- Standard: $8.00
- Free Standard shipping on qualifying orders of $70.00 or more
- Express: $15.00
Express is a higher checkout rate. Because most items ship from overseas warehouses, Express does not guarantee a shorter 6–14 business day window or Christmas delivery. If you need a gift by a firm date, order before the December 4 cutoff and use the address exactly as it should appear on the label.
We may update rates from time to time. The amount shown at checkout is what you'll be charged.
Tracking
We email tracking when your order ships. If you don't see it, check your spam folder or contact scraplingdata@mail.grokbot.com with your order number.
Please double-check your address
We ship to the address you enter at checkout. We are not responsible for orders that are delayed, lost, or undeliverable because of a missing apartment number, typo, or other incorrect address. If a package is returned to the supplier because of an address problem, we can reship it after you pay any additional shipping, or we can refund the item less outbound shipping and any return costs, when the supplier makes that possible.
If you notice an address error, email us as soon as you can. We can usually change it only if the order has not yet been fulfilled.
Customs and import notes
We ship to the United States only. Packages coming from overseas warehouses may pass through U.S. customs. For typical personal orders, customers do not usually pay extra customs duties, but customs rules can change, and any duty, tax, or brokerage fee assessed by customs or the carrier is the customer's responsibility.
We cannot mark a package as a "gift" to avoid customs rules, and we cannot control how long customs inspection takes.
Lost, stolen, or delayed packages
If tracking hasn't updated for an unusually long time, or the carrier marks a package delivered but you don't have it, contact us. We'll help you work with the supplier and carrier. We aren't responsible for theft after the carrier marks a package delivered, but we'll do what we can to help.
Affiliate products
Items you buy on Amazon or another retailer's site through a "Buy on Amazon" or similar link are shipped by that retailer under that retailer's shipping policy and timelines — not under the 6–14 business day overseas window above.
Questions
Email scraplingdata@mail.grokbot.com. We typically reply within 1–2 business days.