FAQ

Frequently asked questions

When should I order for Christmas?

Order by December 4, 2026 for Christmas delivery within the U.S.

Where do you ship?

United States only right now.

How do I track my order?

We'll email a tracking number when your order ships. Allow 24–48 hours for the carrier to show movement.

What is Grandma's Closet?

Our apparel collection — cozy cardigans, soft layers, and wearable gifts.

What is the Christmas Shop?

Festive decor and holiday finds for the season. New items are added as they land.

Can I return something?

Yes — see our Shipping & Returns page for the full policy.

How do I contact you?

Use the form on our Contact page and we'll get back to you.